Question 1

What is Planify?

Accepted Answer

Planify is an online event planning platform that helps users discover, compare, and connect with verified event service providers such as halls, banquets, marquees, caterers, decorators, and photographers — all in one place.

Question 2

Is Planify a wedding planner?

Accepted Answer

No. Planify is not a traditional wedding planner. We are a digital platform that helps users find and book event services easily while helping service providers grow their business online.

Question 3

What type of events does Planify support?

Accepted Answer

Planify supports weddings, birthdays, engagement parties, mehndi, valima, corporate events, and other celebrations.

Question 4

Is Planify available all over Pakistan?

Accepted Answer

Planify is launching city-by-city, starting with major urban areas like Karachi and Lahore, and will expand across Pakistan gradually.

Question 5

How is Planify different from other wedding platforms?

Accepted Answer

Planify offers verified partner management, CRM & marketing tools for service providers, no charges for users, and a transparent booking intent system.

Question 6

Is Planify a Pakistani startup?

Accepted Answer

Yes. Planify is built in Pakistan, for Pakistan, keeping local market needs in mind.

Question 7

Is Planify free for users?

Accepted Answer

Yes. Planify is completely free for users. There are no browsing or booking charges for users on the platform.

Question 8

Do I need to create an account to browse services?

Accepted Answer

No. You can browse venues and services without creating an account. An account may be required for bookings or inquiries.

Question 9

How does booking work on Planify?

Accepted Answer

Users can explore services, check availability, and express booking intent. Depending on the service, a date may be temporarily locked after advance payment.

Question 10

Does Planify take advance payments?

Accepted Answer

Yes. In some cases, users may pay an advance amount through Planify to temporarily lock a date. This helps ensure availability and confirms booking intent.

Question 11

Can I pay the service provider directly?

Accepted Answer

Yes. Users may choose to pay the service provider directly. Planify is not responsible for payments made outside official Planify accounts.

Question 12

What happens if I don't confirm the booking on time?

Accepted Answer

If a user does not confirm within the given time window, Planify reserves the right to release the locked date so other customers can book it.

Question 13

Are prices on Planify final?

Accepted Answer

Prices are shared by service providers. Final pricing may vary based on event requirements, availability, and customization.

Question 14

Does Planify guarantee service quality?

Accepted Answer

Planify verifies and markets service providers but does not guarantee the actual service delivery. Users are encouraged to review profiles, images, and communicate before confirming.

Question 15

How do I search for venues?

Accepted Answer

Use our advanced search filters to find venues by location, capacity, price range, venue type (banquet hall, marquee, farmhouse, etc.), and amenities. You can also browse by city or specific areas within cities for more targeted results.

Question 16

Can I visit venues before booking?

Accepted Answer

Absolutely! We encourage you to schedule site visits before making a final decision. Each venue listing includes contact information so you can arrange visits directly with the venue management.

Question 17

How far in advance should I book a venue?

Accepted Answer

We recommend booking your venue 6-12 months in advance, especially for peak wedding seasons (November-March in Pakistan). Popular venues can be booked up to 18 months ahead, so early planning gives you more options.

Question 18

What does "Verified" mean on Planify?

Accepted Answer

Verified service providers are those whose profiles, content, and availability are actively managed and updated by Planify.

Question 19

Are non-verified vendors safe?

Accepted Answer

Non-verified providers are listed based on submitted information. Planify does not take responsibility for the accuracy of their content or updates.

Question 20

Who updates verified vendor content?

Accepted Answer

Planify manages and updates content for verified partners to ensure accuracy and freshness.

Question 21

How are vendors verified?

Accepted Answer

We maintain strict verification standards. All vendors must provide business documentation, references, and portfolio samples. We also consider customer reviews and ratings to ensure quality service standards.

Question 22

Can I read reviews from other customers?

Accepted Answer

Yes! Each vendor profile includes authentic reviews and ratings from previous clients. We verify reviews to ensure they are genuine and helpful for your decision-making process.

Question 23

Are bookings refundable?

Accepted Answer

Refund policies depend on the service provider. Planify's platform fees charged to partners are non-refundable.

Question 24

Is Planify responsible for wrong payments?

Accepted Answer

No. Planify is not responsible for payments sent to incorrect or unofficial accounts.

Question 25

How do I know which account is official?

Accepted Answer

Official Planify payment details are always displayed clearly on the platform.

Question 26

What payment methods are accepted?

Accepted Answer

Payment methods vary by vendor and may include bank transfers, cash, cheques, and credit/debit cards. Discuss payment terms and methods directly with your chosen vendors during the booking process.

Question 27

Do I need to pay a deposit?

Accepted Answer

Most venues and vendors require a deposit to secure your booking, typically ranging from 20-50% of the total cost. Deposit amounts and payment schedules vary by vendor, so clarify these details during the booking process.

Question 28

What is the cancellation policy?

Accepted Answer

Cancellation policies vary by vendor. Each vendor sets their own terms regarding cancellations, refunds, and rescheduling. Review these policies carefully before booking and ensure they are clearly stated in your contract.

Question 29

Can I reschedule my event?

Accepted Answer

Rescheduling options depend on vendor availability and their specific policies. Contact your vendors as soon as possible if you need to change your event date. Many vendors are flexible, especially with advance notice.

Question 30

How can service providers join Planify?

Accepted Answer

Service providers can register through Planify's partner onboarding process and choose a suitable subscription package.

Question 31

Is Planify free for service providers?

Accepted Answer

Planify may offer limited free access initially. After that, service providers are charged a monthly subscription for using the platform, CRM, and marketing tools.

Question 32

How does Planify make money?

Accepted Answer

Planify earns through monthly subscription fees from partners and commission on successful leads or bookings (varies by service).

Question 33

Does Planify guarantee bookings to partners?

Accepted Answer

No. Planify provides visibility, tools, and leads, but bookings are not guaranteed.

Question 34

Can partners leave the platform anytime?

Accepted Answer

Yes. Partners may discontinue usage, subject to outstanding dues or contractual obligations.

Question 35

Is Planify responsible for disputes between users and service providers?

Accepted Answer

Planify acts as a connecting platform. Disputes related to service quality, delivery, or cancellations should be resolved directly between users and providers.

Question 36

Is Planify responsible for event cancellations?

Accepted Answer

No. Event cancellations and refunds are governed by individual service provider policies.

Question 37

Does Planify share my personal data?

Accepted Answer

No. Planify does not sell or misuse personal data. Data is handled according to our Privacy Policy.

Question 38

What if I am not satisfied with a vendor?

Accepted Answer

We take customer satisfaction seriously. If you experience issues with a vendor booked through Planify, contact our support team. We will work with you and the vendor to resolve the situation and, if necessary, help you find an alternative.

Question 39

Why should I trust Planify?

Accepted Answer

Planify focuses on transparency, verified partners, clear policies, and secure platform practices to build trust.

Question 40

How can I get planning inspiration?

Accepted Answer

Visit our blog section for expert tips, real wedding stories, trend reports, and planning guides. Follow us on social media for daily inspiration and updates on the latest event planning trends.

Question 41

What if I need help with my event planning?

Accepted Answer

Our customer support team is available to answer questions about using the platform. For specific event planning assistance, we can connect you with professional event planners listed on Planify.

Question 42

Can I save my favorite venues and vendors?

Accepted Answer

Yes! When you create an account, you can save your favorite listings to easily compare options and access them later. This helps you organize your planning process and make informed decisions.

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