1. Introduction

Planify ("Planify", "we", "us", "our") respects your privacy and is committed to protecting the personal information of users and service providers ("Partners") who access or use our platform.

This Privacy Policy explains how we collect, use, store, and protect information when you use Planify's website, mobile applications, CRM tools, and related services (collectively, the "Platform").

By using the Platform, you agree to this Privacy Policy.

2. Our Privacy-First Approach

Planify is designed to collect only the minimum information necessary to operate the Platform.

• We do not sell user data
• We do not collect unnecessary personal information
• We do not share personal information without a lawful reason

3. Information We Collect

3.1 Information You Provide

Depending on your role, we may collect limited information:

Users:

• Basic account details (such as name or display name)
• Event preferences (city, dates, service type)
• Optional communication through platform forms

Partners:

• Business name and profile details
• Business contact information
• Service details, pricing, and availability
• Bank account details for payouts (where applicable)

3.2 Automatically Collected Information

When you use the Platform, we may collect:

• IP address
• Device type and browser information
• Pages visited and interactions
• Approximate location (city-level) based on IP

This information is used only for platform functionality, analytics, and security.

4. Information We Do NOT Collect

At this stage, Planify does not:

• Access personal contact lists
• Collect CNIC or biometric data
• Record phone calls or phone messages
• Store payment card details
• Track precise GPS location

5. How We Use Information

We use collected information to:

• Operate and improve the Platform
• Display relevant nearby services
• Manage bookings and date availability
• Communicate important platform updates
• Prevent fraud, abuse, or misuse
• Analyze platform performance (aggregated data only)

6. Payments & Financial Information

• Payments made to Planify are processed through official bank accounts.
• Planify does not store debit/credit card details.
• Any payment details provided to Partners directly are outside Planify's control.

7. Content & Public Information

• Any content uploaded by Partners (images, descriptions, availability) may be publicly visible.
• Reviews or comments posted publicly are not considered private information.

8. Data Sharing

We may share information only:

• With trusted service providers (hosting, analytics, email services)
• When required by law or government authorities
• To protect legal rights, safety, or platform integrity

We do not share personal data for advertising resale.

9. Cookies & Tracking

Planify may use cookies or similar technologies to:

• Improve user experience
• Remember preferences
• Analyze traffic patterns

You may disable cookies in your browser, but some features may not function properly.

10. Data Security

We implement reasonable safeguards to protect your data, including:

• Secure servers
• Limited internal access
• Regular system monitoring

However, no system can be 100% secure, and you use the Platform at your own risk.

11. Data Retention

We retain information only as long as:

• Necessary for platform operations
• Required by law
• Needed to resolve disputes or enforce agreements

Data may be deleted or anonymized when no longer required.

12. Your Rights

You may:

• Request access to your information
• Request correction of inaccurate data
• Request account deletion (subject to legal or operational requirements)

Requests can be made by contacting us.

13. Third-Party Links

The Platform may contain links to third-party websites.

Planify is not responsible for their privacy practices.

14. Children's Privacy

Planify is not intended for users under 18.

We do not knowingly collect data from minors.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be posted on the Platform and are effective immediately.

16. Governing Law

This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan.

17. Contact Us

For privacy-related questions or requests, contact:

Email: help.planify@gmail.com